Front of House Manager

We are seeking an experienced Venue / Front of House Manager to lead the daily operations of a busy and well-established hospitality venue. This is an exciting opportunity for a passionate hospitality professional who enjoys leading teams, delivering exceptional customer service, and driving operational excellence.

Working closely with the business owners, you will oversee front-of-house operations, manage and develop staff, coordinate functions and events, and ensure the venue consistently delivers outstanding guest experiences.

• Oversee daily front-of-house, bar, and food service operations
• Lead, mentor, and develop the front-of-house team
• Recruit, onboard, and train new team members
• Prepare and manage staff rosters in line with operational requirements and labour budgets
• Delegate tasks effectively and provide leadership during service
• Maintain high standards of customer service and guest satisfaction
• Monitor operational procedures and improve workplace systems where required
• Coordinate private functions and events from booking through to delivery
• Ensure compliance with Responsible Service of Alcohol (RSA) and relevant licensing requirements
• Work closely with business owners to achieve operational and financial goals
• Monitor venue performance and assist in achieving key business objectives
• Maintain a positive, professional, and productive workplace culture

• Recent experience in a Venue Manager, Front of House Manager, or hospitality management role
• Strong leadership and people management skills
• Proven ability to manage busy hospitality operations
• Experience recruiting, training, and developing hospitality staff
• Excellent communication and organisational skills
• Ability to work evenings, weekends, and peak trading periods
• Strong focus on customer service and operational excellence
• Knowledge of bar operations, food service, and hospitality procedures
• Interest in wine, craft beverages, and contemporary hospitality trends is highly regarded
• WA Approved Manager certification or willingness to obtain
• Ability to work effectively in a fast-paced team environment

Visa sponsorship opportunities available for suitable candidates following a successful probation period