Motel manager

We are seeking an experienced and dedicated Motel Manager to oversee the day-to-day operations of a well-established motel in Victoria. This full-time, live-on-site position is ideal for an experienced hospitality professional with strong leadership, guest service and business management skills.

The successful candidate will be responsible for managing motel operations, leading staff, maintaining high guest service standards and supporting the financial and operational performance of the business. Employer sponsorship is available for the right candidate, providing an excellent opportunity for qualified hospitality professionals seeking a long-term career in Australia.

• Oversee daily motel operations, including front desk, housekeeping, maintenance and guest services
• Recruit, train, schedule and manage staff to maintain a professional and motivated team
• Ensure high standards of guest service and handle guest complaints and concerns effectively
• Monitor occupancy, revenue and overall financial performance
• Manage budgets, control operating costs and identify cost-saving opportunities
• Ensure compliance with health, safety, hygiene and relevant hospitality regulations
• Coordinate maintenance, repairs and upgrades of motel facilities and equipment
• Develop and implement marketing initiatives to increase bookings and business visibility
• Manage relationships with suppliers and vendors to obtain quality products and services at competitive rates
• Maintain accurate operational, financial and guest records
• Build professional relationships with local businesses, tourism organisations and community groups
• Support continuous improvement of motel operations, services and guest experiences

• Proven experience in motel or hotel management, preferably in a similar-sized establishment
• Strong knowledge of hospitality operations, guest services and industry practices
• Excellent leadership and staff management abilities
• Good understanding of budgeting, financial management and revenue control
• Strong customer service skills with a genuine focus on guest satisfaction
• Experience using hotel management systems and point-of-sale software
• Excellent communication and interpersonal skills
• Ability to work independently and make sound operational decisions
• Strong organisational skills and attention to detail
• Relevant hospitality qualifications or certifications are preferred
• Willingness to work flexible hours, including weekends and public holidays
• Fluent Mandarin or other additional languages will be highly regarded
• Ability to meet Australian employment and sponsorship requirements

Employer sponsorship available for eligible candidates.