General Manager

A leading hospitality group is seeking an experienced General Manager to help launch and lead a new accommodation and hospitality venue in New Zealand. This is an exciting opportunity for an experienced hospitality leader to build an operation from the ground up, develop a high-performing team, and create memorable guest experiences.

The successful candidate will oversee all aspects of the property operation, working closely with senior leadership during the pre-opening phase and continuing to drive operational excellence after launch. Visa sponsorship is available for the right candidate.

• Lead the overall operation of the property across accommodation, food & beverage, housekeeping, guest services and maintenance functions
• Support the setup and preparation of the property before opening
• Build, develop and lead a strong hospitality team with a positive workplace culture
• Manage department leaders and ensure smooth communication across all areas
• Maintain high standards of guest experience and service delivery
• Monitor daily operations and resolve issues quickly and effectively
• Oversee financial performance including revenue, labour costs and operational expenses
• Manage rostering, workforce planning and team productivity
• Drive operational improvements and ensure efficient processes are followed
• Ensure compliance with health, safety and operational standards
• Work closely with leadership teams to achieve business goals and growth objectives
• Create a welcoming environment that reflects the values of hospitality, travel and community

• Proven experience in a senior hospitality leadership role managing a multi-department operation
• Experience managing hotels, hostels, accommodation venues or similar hospitality environments
• Strong leadership skills with experience managing department heads and senior team members
• Ability to build and motivate teams in a fast-paced hospitality environment
• Strong understanding of guest experience, service standards and operational excellence
• Knowledge of hospitality financial management including budgeting, revenue and cost control
• Experience with workforce planning, rostering and labour management
• Practical problem-solving skills with the ability to make confident decisions
• Experience in food and beverage operations, including bars, restaurants or large-scale hospitality venues is highly regarded
• Excellent communication and interpersonal skills
• Passion for travel, culture, people and creating memorable experiences

Visa sponsorship available for suitable candidates with the required experience and skills.