Administration

Recruiters filling administration roles in Australia and New Zealand are usually asked for the same thing: a dependable person who makes a busy office easier to run. This category covers receptionists, office and administration officers, support coordinators and front of house positions in workplaces of every size.

The duties tend to blend people work with paperwork. You might welcome clients, route enquiries, organise appointments, maintain spreadsheets, prepare letters and minutes, and look after supplies or petty cash processes.

To stand out, tailor your CV to the duties in the advert rather than sending a generic version. Name the software you have used, describe the volume of calls or visitors you handled in plain terms, and give examples of accuracy, such as reconciled records or tidied filing systems. A short, well written cover note also serves as proof of your written communication. Keep referees and any certificates ready, because strong administration candidates are often contacted quickly once a shortlist forms.