Account Manager

This Account Manager opening in Melbourne sits inside a busy labour hire team that recruits blue-collar staff for transport and logistics, manufacturing and horticulture. It is full-time and permanent, Monday to Friday, 9am to 5pm, with your days divided between the desk and client workplaces.

From a recruiter's view, the hiring team wants three things: someone who keeps clients happy face to face, someone who can fill many orders without errors, and someone who can manage casual workers fairly, including payroll and safety questions. Qualified candidates of every background can apply, and that covers anyone who needs a sponsored visa.

To stand out, mirror these duties in your application and back each one with an example. Your CV should show client retention, placement numbers and the rostering software you use. If it needs work, use Build AI CV to tailor your account manager CV for Melbourne before you hit apply.

• Show up at client sites on a regular basis
• Work through high-volume job orders and fill them efficiently
• Set up and run employee rosters to suit each client
• Offer excellent service through account management and proactive contact with clients
• Manage employees end to end: on-boarding, performance management and terminations
• Respond to staff issues involving payroll or work health and safety (WHS)
• Strengthen relationships with clients and with casual employees
• Encourage a collaborative, positive environment and keep on top of admin tasks

• Highly desirable: background in sales or customer relationship management
• Excellent written and verbal communicator
• Strong attention to detail and effective at managing time
• Confident, friendly phone manner
• Positive attitude, proactive in solving problems
• Computer literate with proficiency in relevant systems
• Can thrive in a small and highly efficient team, and holds a valid driver's licence with reliable transport