Sales Support Superstar

Join a customer-focused Sales Support team in a role that connects customers, coaches, and operational teams to ensure a smooth and positive customer journey. You will support the successful follow-through of customer opportunities identified through coaching conversations, manage referrals across the business, and ensure customer requirements are actioned accurately and efficiently.

This role is ideal for someone with strong communication and relationship-building skills who enjoys working with customers, managing multiple priorities, and delivering excellent service in a fast-paced environment.

• Support coaches by ensuring customer requirements and identified opportunities are actioned efficiently
• Communicate with customers to follow up and close out identified opportunities
• Manage leads and ensure they are progressed effectively through the appropriate processes
• Coordinate the end-to-end referral process across the business
• Build strong relationships with customers, coaches, and internal operational teams
• Provide a professional and customer-focused experience across all interactions
• Represent the organisation positively during face-to-face and other customer communications
• Coordinate customer requirements and ensure accurate follow-through
• Work collaboratively with multiple teams and stakeholders to achieve positive customer outcomes
• Maintain accurate information and complete tasks within required timeframes
• Identify and resolve customer issues using strong problem-solving skills
• Adapt to changing priorities and contribute positively within a fast-paced team environment

• Previous experience in sales, customer service, or a similar customer-focused environment
• Excellent verbal and written communication skills
• Strong relationship-building and interpersonal skills
• Confidence communicating directly with customers
• Ability to influence and engage customers professionally
• Strong organisational skills and ability to manage competing priorities
• Ability to work effectively with multiple stakeholders
• Positive, proactive, and customer-first attitude
• Resilience and adaptability in a fast-paced environment
• Confidence using technology and willingness to learn new systems
• Strong teamwork and collaboration skills
• Reliable, organised, and attentive to detail
• Strong problem-solving and critical-thinking abilities
• Ability to work effectively in a professional customer-focused environment

Sponsorship available for suitable overseas candidates who meet the role and visa requirements.