Warehouse Supervisor (2IC)

We are seeking an experienced and motivated Warehouse Supervisor to join a growing insulation products operation in Auckland, New Zealand. This is a hands-on leadership role responsible for supporting daily warehouse operations, coordinating incoming and outgoing stock, managing customer orders, and leading a warehouse team to deliver reliable service.

The successful candidate will work closely with the Warehouse Manager to maintain efficient warehouse operations, accurate inventory, strong health and safety standards, and a positive team environment. You will play an important role in improving productivity, customer service, and operational processes.

• Lead and motivate the warehouse team to achieve operational and customer service targets
• Oversee daily warehouse activities and ensure company procedures and processes are followed
• Coordinate incoming shipments from overseas suppliers and internal stock transfers
• Process customer orders accurately and efficiently
• Plan and coordinate customer deliveries and collection requirements
• Maintain accurate stock records and coordinate regular cycle counts
• Ensure correct stock rotation, safe storage, and efficient handling of products
• Maintain a clean, organised, and safe warehouse environment
• Monitor warehouse productivity, efficiency, and customer service performance
• Support workforce planning and arrange temporary labour when required
• Assist with vehicle and equipment servicing, certifications, and compliance requirements
• Ensure company vehicles, machinery, equipment, and property are maintained in safe operating condition
• Support health and safety procedures for employees, contractors, customers, and visitors
• Assist with maintaining required warehouse and facility certifications
• Coordinate the efficient processing of incoming containers and stock
• Ensure warehouse inventory systems and databases remain accurate and up to date
• Monitor and support DIFOT performance and timely customer order fulfilment
• Complete operational paperwork, timesheets, compliance documentation, and reports accurately
• Identify opportunities to improve warehouse efficiency and operational processes
• Implement practical improvements that enhance customer experience and service delivery
• Work collaboratively with the wider operations team to support business growth
• Promote a positive, accountable, and team-focused workplace culture
• Support the Warehouse Manager with day-to-day operational and staffing requirements

• Previous experience in warehouse supervision, warehouse operations, distribution, logistics, or a related environment
• Experience leading, supervising, or coordinating a warehouse team
• Strong understanding of inventory management and stock control procedures
• Experience coordinating deliveries, collections, and customer orders
• Good knowledge of warehouse health and safety practices
• Ability to operate effectively in a hands-on warehouse environment
• Strong organisational and time-management skills
• Good communication and customer service skills
• Ability to coordinate multiple tasks and meet operational deadlines
• Strong attention to detail and commitment to accurate record keeping
• Ability to use warehouse management systems, inventory databases, and standard office software
• Experience with warehouse vehicles, equipment, or operational compliance is advantageous
• A proactive attitude with the ability to identify and implement process improvements
• Strong leadership, teamwork, and problem-solving abilities
• Willingness to learn and undertake further training and development
• Ability to work independently while supporting wider operational goals

Eligible candidates must meet New Zealand employment and visa requirements.